Tales of the Customer Crazies: Volume Two

nchamilton: There’s someone on the phone for you.

ironsoap: Uh, take a message?

nchamilton: It’s one of your customers.

ironsoap: ??

nchamilton: His ticket number is AC1566012.

ironsoap: lol

When I finally got it all straightened out, I waited for the call to show up in the queue. Finally it did and the queue info listed the call had originated from a contract number associated with the Central Intelligence Agency.

When I pulled the call and talked to the guy, he acted like nothing at all had happened.

It was like he already knew.

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