Just remember I got the same treatment at the hands of Amazon and Office Depot…
With one key difference: They had over $350 of my money for which they would neither ship a product nor refund the money.
I spoke with supervisors 4-levels up the chain and the higher I went the dumber they got. I eventually had to dispute it on my credit card. Amazon? Office Depot? Never again!
P. S. Does your ending date on your copyright below need to be 2007?
The whole structure of the “Branded Amazon.com store” concerns me a little. It seems ripe for that sort of circular finger-pointing. In this case, though, Staples was wonderful. I even got my coupon on Thursday which was less than a week after they promised it to me and I took it down there right away (I needed more printer ink) where they were happy to honor it with an additional apology even though the register jockey clearly had no context for why I had received a “sorry about that” coupon.
So it may be worth noting again that UPS was the true villain here and Staples runs their own online store.
Thanks for catching the copyright thing. I just added a short code line to update it to the current year so I don’t have to remember to change it every twelve months. Or seventeen months, as the case may be.
Don (a.k.a. Dad):
May 2nd, 2007 at 5:35 pm
Just remember I got the same treatment at the hands of Amazon and Office Depot…
With one key difference: They had over $350 of my money for which they would neither ship a product nor refund the money.
I spoke with supervisors 4-levels up the chain and the higher I went the dumber they got. I eventually had to dispute it on my credit card. Amazon? Office Depot? Never again!
P. S. Does your ending date on your copyright below need to be 2007?
ironsoap:
May 6th, 2007 at 5:23 am
The whole structure of the “Branded Amazon.com store” concerns me a little. It seems ripe for that sort of circular finger-pointing. In this case, though, Staples was wonderful. I even got my coupon on Thursday which was less than a week after they promised it to me and I took it down there right away (I needed more printer ink) where they were happy to honor it with an additional apology even though the register jockey clearly had no context for why I had received a “sorry about that” coupon.
So it may be worth noting again that UPS was the true villain here and Staples runs their own online store.
Thanks for catching the copyright thing. I just added a short code line to update it to the current year so I don’t have to remember to change it every twelve months. Or seventeen months, as the case may be.